Last updated: January 23rd, 2026
vyvoice is committed to ensuring customer satisfaction. If you are not satisfied with your purchase, please review our refund policy below.
vyvoice is a product and brand operated by Alexander Mason, a sole proprietor.
By purchasing and using vyvoice, you agree to this refund policy in addition to our Terms of Service and Privacy Policy.
Refunds are available within 14 days of the initial transaction. No refunds will be provided for re-occuring renewals that occur after the initial transaction.
Subscriptions renew automatically unless canceled before the next billing cycle.
Subscription may be canceled at any time, but no refund will be provided for the remaining subscription period.
Partial refunds may be granted at the discretion of vyvoice management in exceptional circumstances. Please contact our support team to discuss your situation.
You can view your billing cycle and manage automatic renewals through the Manage Your Account portal.
To request a refund, please contact our support team at [email protected] with your order details and reason for the refund request. We will review your request and respond within 5-7 business days.
If your refund is approved, the amount will be credited back to your original payment method within 7-10 business days, depending on your bank or payment provider.
vyvoice uses Paddle as our Merchant of Record (MOR) to process payments and handle subscriptions. All refund requests are handled directly through Paddle and subject to their policies and procedures.
Paddle terms of service and privacy policy can be found here:
We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Refund Policy, please contact us at [email protected]. For matters related to our terms of use or privacy practices, please refer to our Terms of Service and Privacy Policy.
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